This is an information update to let you know what we at USI are doing to support you and provide needed products and information during this unprecedented time.
As new information is coming out daily and requirements are being updated, we want you to know that we are continuing to work and communicate with our factories on your behalf. We are continuing to stay in touch with you in various ways but in response to the request for not having face to face contact any more than necessary, we have curtailed personal visits for the time being.
Our staff has the ability to work from home and most are doing so now. We have our phones forwarded as needed and our emails connected as well. We operate mostly through “the cloud” so most of that has not been affected and we are able to continue with our tasks almost seamlessly.
We are staying up to date with our factories to know what they are doing and how this is affecting them. We have had very few supply chain issues and are confident that we will be able to continue to supply your needs in the normal fashion. If we see this changing, we promise to alert you as quickly as possible. As lead times are already extended, we encourage you to continue to monitor your needs by forecasting and ordering in a timely manner.
My main message is that we are open for business and are striving to keep the products and information you need coming your way. We will constantly monitor the changing situation and adjust as required to do the best job that we can for you. If you see something that we can do better, we are happy for new ideas.
As always, if you have any questions or concerns, please let me know. We appreciate you and your help during this situation and know that we will all come through it by working together.
Sincerely & God Bless us all,
Utility Specialists, Inc.
(205) 243-6910 Cell